A simple, personalized and connected care experience.

Sydney® Health brings together benefits, care options, and cost information with personalized guidance to help members navigate their care, make informed decisions, and feel more confident managing their health.

Take a tour

With Sydney Health, your employees can:

  • Access information about benefits, coverage and claims, and find the right in-network care based on their needs and plan details.
  • Get reminders and personalized health guidance, including action plans.
  • Access always-on guidance through Virtual Assistant and connect to life support if needed.

Promoting Sydney Health

There are many ways you can encourage your employees to download and engage with Sydney Health. Use these resources to help increase app adoption and use – which can lead to improved outcomes for your employees and a better bottom line for your business.

See resources

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The future of care*

*Some features, functionality and programs may vary

One integrated place for better whole health

Access to care anytime, anywhere

With Sydney Health members can easily access care, manage prescriptions and referrals, and explore wellness tools and community resources — all in one place, 24/7. Through a personalized, connected digital experience, Sydney Health helps your employees take action earlier and build healthier habits over time.

Finding the right care with confidence

Finding the right care with confidence

Powered by innovative insights Sydney Health helps guide employees to timely, appropriate care while surfacing personalized reminders, recommendations, and best next steps along the way. Our patented matching tool within Find Care connects employees to care providers based on their health history, claims data, and personal preferences — making it easier to find care that fits and supports better outcomes.

Access to care anytime, anywhere

Answers that save time

Anthem’s Virtual Assistant provides personalized support — giving employees an intuitive, conversational way to find answers, understand benefits, and access care. Tailored to each member’s unique needs, Virtual Assistant simplifies complex health plan questions with clear, personalized answers. In fact, approximately 90% of users successfully resolve their inquiries within a single interaction.*

When questions go beyond self-service, Sydney Health makes it easy to connect with live support, health guides, or advocates.

Anthem internal data, Sydney Executive Dashboard

Creating results

Millions are already engaging regularly with Sydney Health, giving them simple and convenient access to enhanced health and wellbeing.

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Sydney Health app maintains a 4.8/5 rating in the Apple iOS App Store® and a 4.6/5 rating in Google PlayTM.*

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Employees who use the Sydney Health app are 8% more likely to see a primary care provider and 6% less likely to visit the emergency room, supporting better outcomes and lower avoidable costs.*

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Our Sydney healthcare app helps members stay connected to their health and is rated the #1 mobile care experience among major competitors.*

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Set up for success

Access resources to promote Sydney to your employees.

See resources